Dynamic (internal)
1. Check payment status of the order, scheme name & its closing date 2. If payment status is approved, calculate 7 business days from the NFO closing d...
Fri, 30 Jul, 2021 at 7:11 PM
1/ Go to user’s admin -> SIP tab 2/ Check the SIP setup date and ‘(F)’ remark with the scheme code 3/ The setup date and next SIP should have more than 3...
Fri, 30 Jul, 2021 at 7:56 PM
1. Check if SIPs are linked to BillPay mandate or Oneclick mandate. 1.1 If SIPs are linked to Billpay mandate: 1.1.1 check the status of mandate, if ap...
Sat, 31 Jul, 2021 at 7:19 PM
Check the order date, Check if the total amount of insta redemption placed was not equal to or less than 90% of the current value or 50000 which...
Mon, 2 Aug, 2021 at 9:28 PM
1/ Check on reversal remark and respond with reason 2/ If no clarity on reversal remark then escalate to AMC
Tue, 3 Aug, 2021 at 4:36 PM