Payments

Payment deducted, but order not placed?
Go to Home → Quick Actions → Orders and check the transaction status. If the status shows Completed, your order has been successfully placed. If it shows Fa...
Sat, 14 Mar, 2026 at 8:25 AM
Why am I unable to complete my payment?
Payment may fail due to bank server issues, insufficient balance, OTP failure, or network errors. Please retry the transaction or choose another payment met...
Wed, 11 Mar, 2026 at 5:53 PM
What happens if I close the app during payment?
If the app is closed during payment, the order status may remain pending until the payment confirmation is received. Please check the status under Home → Qu...
Wed, 11 Mar, 2026 at 5:54 PM
Why is my payment taking time to reflect?
Sometimes banks take time to confirm the payment with the platform. Your order status will update automatically once the payment confirmation is received.
Wed, 11 Mar, 2026 at 5:55 PM
What payment methods are supported?
You can make lump-sum investment payments using UPI or Net Banking, depending on the transaction amount
Wed, 11 Mar, 2026 at 5:58 PM
Can I change my payment method after placing the order?
Once an order is initiated, the payment method cannot be changed. You will need to retry the transaction with your preferred payment option.
Wed, 11 Mar, 2026 at 5:59 PM
Are there any limits for UPI payments?
Yes, UPI transactions are subject to limits set by your bank and NPCI. Generally, the maximum limit for a single UPI transaction is up to ₹5,00,000, but thi...
Wed, 11 Mar, 2026 at 6:00 PM