You can check your KYC status on CVL KRA website from here : https://www.cvlkra.com/
If the KYC status is not reflecting as "KYC registered / Validated " then your KYC would need to be updated in KRAs. If you had applied for KYC registration through any other intermediary, then kindly reach out to them for updating KYC details in the KRA database.
If you have done your KYC through us, raise a ticket with us and we will check and get back to you.